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Delivery

We delivery nationally and internationally direct to your door

All parcels are packaged and handled with absolute care

Privacy and discretion guaranteed. No logos or obvious markings on our packaging

Trusted National and International Courier Network

Respected and Trusted Adult Brands - Quality Assurance Guaranteed

Competitive Pricing and Feefo Award Winning Customer Care

99.9% Error Free fulfilment due to advanced fulfilment system

Discreet Billing and Rapid Dispatch

Delivery Costs

BuzzPinky send all UK orders via Royal Mail Tracked 48

FREE of charge on orders over £20.00
Tracked 48 (2 - 3 working days) £3.75 for orders under £20.00
Tracked 24 (1 - 2 working days) £5.75
RM Special Delivery (Guaranteed Next working day) £7.99 - Order before 2PM

UK Delivery

All orders are dispatched within 24hrs and orders on a non working day will ship the next working day. If an item is not immediately available we will notify you and if delayed by more than seven days we would give you the option to change or refund the order. Your email address and daytime telephone number are required when placing an order so we can contact you should this be the case.

Please allow 5 working days for delivery before contacting us.

EUROPEAN, USA and ROW DELIVERY

£35.00 min spend for Free Delivery
Standard EU Delivery £4.50 / Tracked £7.25
Standard ROW Delivery £4.50 / Tracked £10.00

Buzz Pinky use Royal Mail Airmail and aim to dispatch orders within 24 hours, delivery should be within 5-10 working days.

LOST PARCELS

Royal Mail state Items sent by 1st Class, 2nd Class, Standard Parcels and Recorded Signed For™ are not classed as lost until 15 working days after the due date (20 working days for Europe).

If After 15 days (20 for Europe / 25 for ROW) your order has not arrived, please let us know promptly so that we can make a claim against Royal Mail. We will offer you the choice of a replacement or a full refund.

FREE SHIPPING ITEMS THAT ARE RETURNED

If an item ordered under "Free Shipping" is later returned by Royal Mail because the item wasn’t picked up by the recipient, or because Royal Mail couldn't deliver the parcel, the original shipping amount will be charged for re-delivery.

 
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