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Delivery

We delivery nationally and internationally direct to your door

All parcels are packaged and handled with absolute care

Privacy and discretion guaranteed. No logos or obvious markings on our packaging

Trusted National and International Courier Network

Respected and Trusted Adult Brands - Quality Assurance Guaranteed

Competitive Pricing and Feefo Award Winning Customer Care

99.9% Error Free fulfilment due to advanced fulfilment system

Discreet Billing and Rapid Dispatch

** Corona Pandemic ** The safety and well being of our customers is paramount to BuzzPinky during this difficult time. We urge all of you to follow the safety guidelines and precautionary measures laid out by your governments. Be safe, help one another where you can, and try and keep positive.

BuzzPinky is working closely with our courier networks to maintain a reliable shipping service for our customers. Things are moving quickly and we are adapting to these changes as best we can.

UK customers: Normal Service

EU customers: Normal Service

ROW customers: Free Shipping Threshold 100.00 / Tracked Shipping Mandatory

Due to the Corona Virus certain overseas services have been affected. The Free international shipping is still available, but we have had to increase the minimum order value to 100.00. The International fulfillment service has been upgraded to a maxed priority service to ensure our customers still receive their parcels in good time. This service comes with a temporary price increase * as displayed at checkout. We apologise for any inconvenience this may cause.

For any queries relating to this matter contact support@buzzpinky.com

Delivery Costs

BuzzPinky send all UK orders via Royal Mail Tracked 48 as standard *

*Spend £40.00+ to qualify for Free Tracked Delivery.
Tracked 48 (2 - 3 working days) £4.25
Tracked 24 (1 - 2 working days) £6.25
RM Special Delivery (Guaranteed Next working day) £8.00 - Order before 2PM

UK Delivery

All orders are dispatched within 24hrs Mon - Friday. Any orders received over the weekend or on a bank holiday will ship the next working day. If an item is not immediately available we will notify you and if delayed by more than seven days we would give you the option to change or refund the order. Your email address and daytime telephone number are required when placing an order so we can contact you should this be the case.

Please allow 5 working days for delivery before contacting us.

EUROPEAN, USA and ROW DELIVERY * service impacted by Corona/ Free shipping threshold 100.00

£100.00 min spend for Free Delivery
Standard EU Delivery £8.00 / Tracked £10.00
Standard ROW Delivery Tracked £16.00

Buzz Pinky use Royal Mail Airmail and aim to dispatch orders within 24 hours, delivery should be within 7-12 working days.

LOST PARCELS

Royal Mail state Items sent by 1st Class, 2nd Class, Standard Parcels and Recorded Signed For™ are not classed as lost until 15 working days after the due date (20 working days for Europe).

If After 15 days (20 for Europe / 25 for ROW) your order has not arrived, please let us know promptly so that we can make a claim against Royal Mail. We will offer you the choice of a replacement or a full refund.

FREE SHIPPING ITEMS THAT ARE RETURNED

If an item ordered under "Free Shipping" is later returned by Royal Mail because the item wasn’t picked up by the recipient, or because Royal Mail couldn't deliver the parcel, the original shipping amount will be charged for re-delivery.

 
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